We Heard You! Announcing Big Updates to PartFinder
Does your BigCommerce store sell parts that are an exact match to another product (like a car battery for a specific year/make/model, or toner for a printer)? Finding the right part can be complicated, and a standard search bar may not be enough. If you need to help your customers find the specific item they need — and fast — then you need our PartFinder app for BigCommerce.
In response to customer feedback, we’ve added new functionality and customization options to make your customers’ targeted search experience better than ever. If you’re new to PartFinder, you’re here just in time! Here are five recent improvements that we’ve made to our PartFinder app:
1. Company Branding Option on Search Preview Screen
When you choose the full-screen search display option, you can make better use of search window real estate by displaying your company’s logo and/or messaging on the search window prior to search results appearing.
2. Results by Product Card
Remember, the eye buys …
This is our favorite addition! By popular demand, you can now choose to show search results with a thumbnail photo, product name, pricing, and call to action — what we call a Product Card. As with the bulleted list display (which is still an option), a customer clicks on the CTA to go to the product page..
3. Modify Button to Refine Search Criteria
The new Modify button will allow customers to change one or more search fields rather than starting from scratch. The Reset button clears all search fields for new search.
4. Part Mappings Search (in Dashboard)
Several subscribers asked if we could make back end part mapping searches easier … so we did! If you’re not sure if an item has been mapped in your store, you can search through your PartFinder dashboard to find the product and its mappings.
To find the part mappings search feature, go to the PartFinder dashboard, select Part Mappings from the top navigation, then click the Search Mappings button. Enter the Product ID you’re looking for and click the Search button.
5. Open Products in New Tab
When a product is selected from search, that product will be opened in a new tab, which enables your customers to toggle back and forth among open windows rather than creating a new search result.
Suggestion Box?
We are always looking for ways to improve PartFinder. What’s on your wish list? If you have any suggestions, please contact us — we’re all ears. We’ll keep you posted on new features as they become available.
We recently got a 5-Star review in the BigCommerce app store after our recent changes went into effect — woo hoo!
PartFinder provides robust search options along with best-in-class documentation and support. Check out the PartFinder website for more information, or find the app in the BigCommerce App Store.
Happy searching, and happy selling!
